Going beyond homecare
Our objective is to provide tailored care and support to our customers to ensure their needs and personal preferences are met. We don't believe in off-the-shelf care packages, in fact each of our support plans are as individual as the people we care for.
With a complete range of services from personal care to companionship, respite care to mobility support; we've got it covered. As a potential customer, a member of our care design team will visit your loved one at home to gain an understanding of what their needs are. We will present our ideas and observations and then work collaboratively to produce a package of care that meets their needs. We ensure that any potential risks have been identified and adequately assessed.
Our Homecare Superheroes are fully trained to assist a variety of customers with varying needs. Each of our staff team undergo a rigorous induction and training process which was recently praised as "exceptional" by the Care Inspectorate. As a company we are committed to continual learning. That's why our staff training is on-going, based on the changing needs of our customers and developments in best practice. We also operate a customer feedback programme giving all customers the chance to share their views of how we can continuously improve.
Beyond Homecare’s personal care services are designed to promote and maintain our customers’ independence in performing the routine activities of daily living. Our goal is to assist and work in partnership with them to maintain a dignified and independent lifestyle at home. Contact us now to arrange a free home visit consultation.
At Beyond Homecare we recognise that feeling lonely and isolated is one of the leading causes of depression in elderly people. Our Homecare Superheroes are specifically chosen to provide and support social interaction for maintaining health and mental well-being, allowing the individual to reconnect with their community. Our aim is to work towards an enhanced quality of life for person in receipt of care and in some cases, providing a family member or loved one with some much-needed respite. Contact us now to arrange a free home visit consultation.
At Beyond Homecare, we understand that everyone needs to attend outside appointments and activities from time-to-time and may not have their own transportation, or the confidence, to do this. We can arrange for transportation and accompaniment with a Beyond Homecare Superhero. Contact us now to arrange a free home visit consultation.
At Beyond Homecare all our staff undergo the UK Homecare Association's medication training to ensure we can safely assist with medication administration and prompting. Where necessary, we liaise with family members and medical professionals to ensure all parties are kept up-to-date and informed. Contact us now to arrange a free home visit consultation.
At Beyond Homecare we understand the importance of good nutrition and healthy eating. A nutritious diet offers numerous benefits maintaining mental and physical health. Our Homecare Superheroes love to work in collaboration with our customers to create a delicious healthy meal. Contact us now to arrange a free home visit consultation.
Live-in homecare is surprisingly affordable when compared with the costs of moving into a care home. In addition to cost, other things to consider include an extended period of independence and the ability to remain at home in familiar surroundings. Contact us now to arrange a free home visit consultation.
At Beyond Homecare we understand that when a loved one has been diagnosed with dementia it can be a very challenging time. Our Homecare Superheroes are trained to deal with Alzheimer’s and related dementias. We understand how dementia can affect individuals and their families. We can provide support and guidance to individuals and their families in dealing with the ongoing challenges and responsibilities of providing care.
At Beyond Homecare we understand that it can be difficult caring for a loved one and everyone needs to take a break from time-to-time. We provide tailor-made respite care packages for anyone who needs temporary relief to attend to other responsibilities and obligations. Our packages are as individual as the people we care for. Our focus is to provide reassurance that loved ones are receiving exceptional care in your absence.
At Beyond Homecare, our palliative/end-of-life care is supportive and compassionate. It focuses on comfort, quality of life, support for family and respect for the individual’s personal health care treatment decisions. Whilst ensuring cultural and spiritual matters for the person in receipt of care, and their families are addressed. We understand that palliative care affects families as well as those in receipt of care and our goal is to maintain dignity and respect throughout. We can co-ordinate with and work alongside other health care professionals to ensure the very best quality of care is being delivered. Contact us now to arrange a free home visit consultation.
At Beyond Homecare our staff are fully trained in supporting customers who may be experiencing mobility issues. This may include the use of specialist equipment and mobility aids. Contact us now to arrange a free home visit consultation.
Making a complaint
We welcome feedback as we see this an opportunity to learn and improve the services we provide. Whilst our aim is to always provide the best care for our customers, we realise that sometimes we may not meet your expectations. In these situations, we encourage you to follow our complaints procedure which you can access by clicking here.